Our goal is to ensure your CaseCracker system is up-to-date with the latest feature enhancements and bug fixes. For your convenience, we are providing an electronic download of the latest software release by simply entering your service tag and agency information.
The newest available release version is 4.2.13. Please check your system version. If you are already on 4.2.13, there is no need to download this version.
The service tag is often a 7-digit alphanumeric code that can be found on the top of your desktop tower, on the bottom of the laptop or on the lower right-hand side of the CaseCracker desktop screen.
For a list of the latest feature enhancements and bug fixes, please see the release notes document.